Tombola Arcade Sister Sites

Tombola Arcade’s sister brands and closest product connection

Paddy Power, Betfair, Sky Vegas and PokerStars are real wider-group relatives of tombola through Flutter. The closest everyday connection is tombola bingo, which shares the tombola account arrangement with Arcade. That is a same-brand product relationship, not a separately owned sister casino. Keep those two levels apart: one account across tombola’s products does not mean one account across Flutter.

Tombola bingo is deliberately outside this table of separately branded group relatives. It belongs in the account explanation immediately below, because the tombola contract expressly covers both bingo and Arcade websites. Listing it as an unrelated casino would hide the most useful fact: an existing tombola customer is still using the same contractual relationship when moving between those two products.

Relationships refreshed 6 October 2026: Tombola (International) Plc domain record; UK tombola terms; Flutter’s tombola, Paddy Power, Betfair, Sky Gaming and PokerStars profiles. UK help and promotion material was also available through public indexed pages; some direct routes were unavailable or redirected abroad. Dated game observations below are from 16 September 2026, not a fresh availability test.

Tombola Arcade in plain terms

Tombola Arcade is the arcade-games side of the tombola brand. It is not simply a new name for a bingo room, and it is not a separate company offering another first account to bingo customers. Its published game vocabulary includes spin games, scratch games, bubble games and cards. That mix is a more useful description than treating every item in the lobby as a conventional reel slot.

The wider brand has a bingo identity, which Flutter’s tombola profile traces from a much older bingo business into its online operation. Arcade adds different game formats to that identity. The result is a product family in which a game can sit alongside bingo without itself using bingo tickets, scheduled draws or a shared room prize.

Three account labels make a particularly large difference here: cash, bonus money and Free Plays. Cash is the real-money balance; bonus money is promotional play credit; a Free Play represents an eligible arcade round. They are not three interchangeable ways of writing a pound amount. Their spending order, withdrawal treatment and expiry can differ even though they appear under the same tombola account.

For example, a reward message can be correct without the cashier showing extra money ready to withdraw. The award might be Free Plays, or it might require a claim before it appears. Equally, an invitation to one promotion does not mean that every promotion on the site applies to the account. Those distinctions explain much of the apparent mismatch between a reward screen, a game screen and the available cash balance.

The account relationship is simpler than the wider corporate family tree. Tombola (International) Plc is the operator named in the customer contract covering the bingo and Arcade sites. A separately named Tombola Limited software record exists too, but that does not create a second customer account. Flutter’s ownership adds real sister brands above this arrangement; it does not replace the tombola contract with the rules of a Sky or Betfair product.

This is why the sections below separate the game catalogue from the account and the account from its rewards. You can understand what Arcade offers without assuming that every familiar game name has the same stake, every bonus is cash, or every Flutter site shares the cashier. The product details are specific to tombola, while the wider-group comparison explains ownership and the expressly documented reach of some protections.

Bingo and Arcade: the same tombola operation

The direct relationship is stronger than two unrelated websites using the same games supplier. Tombola’s general contract expressly covers tombola.co.uk and tombolaarcade.co.uk, including their mobile and app versions. It names Tombola (International) Plc as the company providing the service. The separate product names therefore sit within one defined contractual account arrangement.

The regulator lists both .co.uk domains and their .com counterparts under the same operator. That confirms the domain association without requiring a guess based on a logo or an old comparison list. It also avoids treating every site with the word tombola in its name as an independent sister casino.

There is a potentially confusing second company in the records. Tombola Limited, account 36834, holds a gambling-software licence. That is not the same record as Tombola (International) Plc’s customer-facing domain entry. The general terms name the international operator but include a regulator link to 36834; readers should not mistake that software link for evidence that the two legal entities are identical.

Within the products, the division between bingo and arcade has not always followed a simple game-format boundary. On 16 September 2026, tombola’s Vegas game page described the scratch game as available on both sites. That is a dated example of product overlap, not a fresh availability promise: the same route redirected to the Spanish site during the October refresh.

This close relationship matters for existing customers. Moving between the two products is not the same proposition as leaving tombola for another Flutter brand. The first is governed by the shared tombola arrangement; the second needs the other operator’s account and promotion rules.

Your tombola account covers both products

The general terms define both products within their websites and permit one tombola account for the customer’s own use. They prohibit duplicate accounts and describe consequences for duplicate-account bonuses and unsettled wagers. An existing bingo customer should not create a second identity just because the arcade has its own web address.

The shared arrangement is also visible in the payment and protection help. Tombola’s deposit guidance gives account-level limits: a £10 minimum first deposit, £5 for later deposits, a maximum £300 single deposit and no deposits when the balance is already £250 or more. Those limits are not described as separate allowances that renew when moving from bingo to arcade.

The guide also distinguishes net deposits from the money currently available to play. Its calculation is deposits minus withdrawals during the relevant period. A balance can change through game results without those changes being new deposits or withdrawals. The account’s cashier history and current balance therefore answer different questions, even though both products use the account.

Payment methods have their own account restrictions. The payment-method FAQ permits up to four methods and only one Apple Pay account. It explains that the sole primary method may not be removable and gives a balance threshold for adding or switching methods. That is a rule about the tombola cashier, not an invitation to register a second arcade account with another card.

Tombola’s account-help overview distinguishes ordinary closure from reopening an account with no active exclusions and from security or safer-play restrictions. Moving to the arcade does not turn a disabled bingo account into a separate unrestricted account. Support should address the reason for the restriction within the existing relationship.

Some UK app and game-help routes redirected to the Spanish website during the 6 October refresh. Spanish welcome prices and terms have not been substituted for British ones here. The shared UK account conclusion rests on the readable UK contract and help material, not on assuming that the Spanish service has identical terms.

Inside Arcade: scratch, bubble, cards and spin games

Tombola’s arcade terminology includes more than reel-based slots. Its Free Plays help page names scratch, bubble and cards alongside spin games. These are different formats within the product, not different casino operators. This makes a comparison based only on the number of familiar third-party slot titles a poor description of what the arcade offers.

The brand’s spin-and-slot guide described Gone Fishin’ on 16 September 2026 as a reel-game example: matching symbols produce prizes and collector symbols interact with displayed cash symbols. That recorded version separately describes the Jackpot Champions network, where participating games contribute to shared jackpots. A networked jackpot in that context is a game-prize arrangement, not evidence that accounts or bonuses are shared with every Flutter casino.

The September version of the guide says the jackpot amount can be won at different permitted stakes. That should not be expanded into a claim that every stake has identical odds, or that raising a stake guarantees a better result. Neither a corporate connection nor the presence of a collector feature is a prediction about a particular round.

The September Vegas description provides a concrete contrast with conventional reels: revealing a scratch card, matching three symbols and potentially reaching extra bonus rounds. Its previously recorded stake and prize figures are not repeated as current terms here because the UK route no longer returned that product description. The game format explains the distinction without importing Spanish prices or implying every arcade game has the same rules.

The brand’s indexed bubble-games description distinguishes Bubble’s coloured bars, Pop’s connected clusters and Bubble Lab’s beakers. The directly opened page was unavailable, so these are documented product descriptions rather than hands-on tests. They still explain why the label arcade should not be reduced to a row of interchangeable slot reels.

The September sources also used different minimum-stake wording in different places: the general spin overview, a named scratch game and the account’s stake-control guidance did not describe one identical minimum. That is another reason not to advertise a single stake range for the whole arcade. A game’s rules and the account’s restriction apply to that game; a historical figure from another product is not a substitute.

Cash, bonus money and Free Plays: three different balances

Tombola’s Free Plays help describes a Free Play as a 10p arcade round that does not use the ordinary account balance. Free Plays are not withdrawable money, normally expire after seven days unless the specific promotion states otherwise, and are used before cash. The help page excludes Roulette and tombola Roulette and says the reward is usable beyond reel games, including scratch, bubble and cards.

A hypothetical award of 20 Free Plays therefore represents twenty eligible 10p rounds, not £2 available for an immediate bank withdrawal. This arithmetic describes the reward denomination only. It does not establish what those rounds will return or suggest that a customer must continue after the reward expires.

The UK promotional rules available through the public index on 6 October distinguish bonus money from cash. Cash is used first; bonus money itself is not withdrawable, and withdrawing forfeits unused bonus funds. The listed bonus exclusions are tombola Roulette, Blackjack and Hamster Races. These restrictions concern bonus money, not a blanket statement that those games cannot be played with any balance type.

Tombola’s free-games FAQ names Free For All and Super Spins. It describes potential rewards including bonus money, Free Plays and cash, with no wagering requirement on those free games. That does not mean every prize type is cash: a non-withdrawable Free Play remains a Free Play even where there is no further turnover condition.

The FAQ also describes occasional Everyone’s a Winner promotions. Its guarantee concerns a reward in the specified event, which can be bonus money or Free Plays; it is not a standing promise that every daily visit generates cash. The distinction is particularly relevant to an arcade customer whose account shows a reward but no increase in withdrawable funds.

The Free Plays guidance also distinguishes automatic credits from rewards that require an email claim. Its suggested transaction-history check can establish whether a reward was actually posted. A missing claim email, an unused award and a seven-day expiry are different explanations for a customer not seeing the expected Free Plays.

A practical way to understand an award is to separate four events: it is offered, it is claimed where required, it is credited, and it is used or expires. An email about a possible reward proves only the first of those. The Free Plays history described in tombola’s help is evidence about the credit itself. This distinction matters if the game screen and an older email seem to disagree; the email alone cannot establish that usable rounds still remain.

Expiry does not turn unused Free Plays into a debt the customer owes, or into cash waiting elsewhere in the Flutter family. It ends the opportunity to use that particular reward. There is no need to deposit or continue gambling to preserve an expiring award. If the record appears wrong, the useful details for tombola support are the promotion name, award date and account entry, rather than a registration at another group brand.

Where Flutter-wide account protection applies

Flutter’s corporate portfolio identifies tombola as one of its brands. Its financial reporting records completion of the acquisition on 10 January 2022 in the 2022 results statement. That supplies a dated ownership connection rather than implying tombola has always belonged to Flutter.

Sky Vegas is a wider corporate relative through Sky Gaming, whose products include Sky Casino, Sky Bingo and Sky Poker. The Sky family has its own documented account structure. Our Sky Vegas profile explains it separately; it is not a place where tombola’s arcade rewards become Sky promotional funds.

Betfair is another Flutter brand, with a broader sports and gaming product identity. Its corporate relationship does not make the Betfair Exchange part of the tombola arcade lobby. The Betfair comparison is relevant for understanding that wider family, not for transferring a tombola balance.

One meaningful connection does extend beyond products: tombola’s cross-brand exclusion guidance says that, from 17 December 2024, a tombola self-exclusion also applies to Paddy Power Online, Betfair, Sky Betting & Gaming and PokerStars. It describes the reciprocal effect when the relevant all-products-and-family exclusion is selected at those brands. Account matching matters, and support can confirm coverage.

This is a protection rule, not a common-wallet rule. A financial reward staying within tombola and an exclusion extending across Flutter can both be true. The same guidance says that, after an exclusion expires, reopening a tombola account does not automatically reopen the excluded accounts at other family brands. No sister site should be treated as a route around an active restriction.

Offers and limits belong to the account

Some promotional funds cross the two tombola products, but an offer’s conditions still matter. The promotional rules restrict the first-deposit offer to the first deposit on one tombola account. Entering the arcade after joining bingo does not create another first deposit. This is different from an invitation-only reward appearing later on the same account.

For example, the Bonus Time help page says only selected customers are eligible, with invitations sent by email and an account-specific image available to recipients. It is not a universal balance that every bingo and arcade user should expect. The shared account provides a destination for an award; it does not establish entitlement to it.

Tombola’s Deposit Queries guidance defines net deposits as deposits minus withdrawals. Hypothetically, GBP40 deposited and GBP15 withdrawn count as GBP25 net deposits. That figure is not necessarily a gambling loss: some money could still remain in the account. It is a funding measure rather than a statement of game performance.

That deposit page states a GBP300 weekly net-deposit maximum. The separate safeplay overview describes a personal spend limit that can be reduced and locked. The former Spend Limits route now redirects to the help index, so its previously recorded monthly ceiling and reset times are not presented here as current rules. Moving from bingo to Arcade does not create a second tombola account allowance.

Stake Limits address a different risk: the size of one game or spin. They apply to arcade and bingo/casino games and can be locked, with reductions still possible during the lock. Increasing or removing the limit requires a cooling-off period. A low single-game cap is not the same thing as a weekly spending cap, because many separate rounds can still accumulate.

Game Freeze can block selected games across bingo and arcade in any combination. It has no fixed end date, and removal takes effect after 24 hours. By contrast, Cooling Off immediately freezes access to both sites for a chosen period from 24 hours to five months. Neither control should be described as a separate arcade allowance.

Time Keeper is different again: it notifies customers after a selected one-, two- or three-hour interval and offers options to view history or close the game. Because the notification also permits continuation, it is a reminder rather than an enforced account block. These tools are complementary, not different names for the same restriction.

Regulatory history should not disappear behind the safeplay branding. On 21 July 2025 the Commission imposed a £184,500 financial penalty for direct-marketing-consent and self-exclusion breaches. The notice also says the failings were isolated, did not affect the entirety of controls, and prompted immediate remedial action and cooperation. That is a dated enforcement finding, not proof that today’s account restrictions can be disregarded.

Getting available cash out of the tombola account

The withdrawal request concerns the tombola account’s withdrawable funds, not the sum of every reward label shown while playing. The withdrawal help page directs customers to My Account and gives a normal £10 minimum. The general contract makes an account-closure exception and contains specific £2 minimum/administrative-cost wording. A small residual balance is a question for support, not a reason to gamble up to the normal minimum.

For a registered card, the withdrawal FAQ gives a three-to-five-working-day guide while acknowledging that some payments arrive sooner. It explicitly does not guarantee the time. It distinguishes an ordinary payment still travelling through the banking system from one left processing after 24 hours because the card may have expired, been blocked or become invalid.

The same guidance says withdrawals cannot be reversed back into the playable account. It also says bank details are entered securely through the account, not requested over live chat or a telephone call. This is relevant when a customer is asked to arrange an alternative payment after a card failure: the destination and the communication route matter, not whether the winnings arose on bingo or arcade.

It helps to distinguish a cash withdrawal from a reward enquiry when contacting support. For a withdrawal, the useful record is the requested amount, request date, destination method and displayed status. For missing Free Plays, it is the reward and its credit or expiry history. Both can arise on the same account, but a payment processor cannot resolve an unclaimed promotional round, and a game lobby cannot confirm when a bank has credited a transfer.

The bank-transfer FAQ describes transfer as a fallback when a card withdrawal fails, not a universal first-choice cashier option. It states that Worldpay verifies the submitted details and that they cannot subsequently be changed through that process. The page gives a three-to-five-day guide and no transfer fee. If the transfer fails, it describes a cheque fallback that can take up to 14 days to arrive.

Apple Pay has a separate documented route. The alternative-payments page requires an initial debit-card deposit before Apple Pay becomes available. It says withdrawals return to the registered Apple Pay method and gives a £20,000 single-withdrawal ceiling. These are payment-method conditions, not an arcade game prize limit, and the use of Apple Pay does not permit funding with a credit card.

There is a small wording conflict around changing methods: one help page says the balance must be below £30, while the withdrawal FAQ says £30 or below. The exact boundary should be resolved through the cashier or support rather than by gambling the balance down. Across both tombola products, cash withdrawal, unused-bonus forfeiture and payment-method maintenance remain separate issues.

Gambling can cause harm. Do not use another brand to get around an account restriction or self-exclusion. Our responsible gambling information covers support and account controls.